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Continue ReadingWho doesn’t love free stuff? No matter what you find yourself in the market for, the thought of getting something for free is endlessly exciting. It’s no wonder why marketers are constantly using this tactic to help secure some elusive sales. The world of appointment scheduling software is no different. So many different companies these […]
Continue ReadingThe saying goes ‘good things come to those who wait’. But it’s a widely accepted truth that no one likes waiting. There are few things people hate more than waiting in line. In fact, we can think of 10 reasons your customers hate waiting in line. Our hatred for queues and overcrowded waiting rooms lies […]
Continue ReadingThe take-a-number system is outdated technology. Unfortunately, too many businesses are still restricted by this old-school ticket printing machine. The take-a-number process was made infamous by confusing lines at McDonald’s and impersonal interactions with large businesses. If you’re using a take-a-number system, you run the risk of worsening your customers’ experience, creating a stressful work […]
Continue ReadingLet’s begin this article with a bold statement. Having great customer service is the most important aspect of running a successful business, regardless of industry. Think about it. When was the last time you received great customer service? How did you feel after you walked out of that establishment? Maybe you purchased a digital product […]
Continue ReadingIt’s safe to say that in our current situation, visitor management has become more crucial than ever. For businesses to safely operate, and by extension, remain open at all, proper visitor management measures need to be taken. The problem is that running a business is already taxing enough without the extra restrictions. Businesses are having […]
Continue Reading“Waiting” and “customer satisfaction” are not concepts that go together naturally. For most people, waiting in line is associated with some of the not-so-fun memories in life: spending hours trying to get on an amusement park ride, paying a visit to your local government agency or hanging out in the lobby of a doctor’s office. […]
Continue ReadingScheduling is a part of everyone’s life. Whole disciplines exist around time management in the personal and professional world. You don’t have to be a scheduling guru to be all too familiar with the plight of trying to plan around availability on a coworker’s online calendar, or just coordinating when to pick up a friend […]
Continue ReadingKeeping track of a business is challenging work. You need to stay on top of employees, profits, and management. With that in mind, it’s not surprising that most organizations struggle to maintain a record of visitors. Why does keeping track of visitors matter? Visitor tracking means improved security, better resource management, and more control over […]
Continue ReadingThe internet changed everything. From communication to education to work, many aspects of our society rely upon the modern convenience of being connected online. Businesses in every industry have evolved from brick and mortar to establishments with virtual branches. Even waiting isn’t the same as it once was before the internet. In the past, queueing […]
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